Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Request a quote or consultation
• Subscribe to our newsletter
• Use our logistics services
• Communicate with us via email or phone

1.2 Information We Collect Automatically

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Cookies and similar tracking technologies

2. How We Use Your Information

2.1 Purposes and Legal Basis

3. Data Sharing and Recipients

We may share your personal information with:

• Service Providers: Third-party companies that help us operate our business (e.g., cloud hosting, analytics, email services)
• Business Partners: Shipping carriers, warehouse operators, and other logistics partners necessary for service delivery
• Legal Authorities: When required by law or to protect our rights and interests
• Business Transfers: In case of merger, acquisition, or sale of assets

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law:

• Customer Data: 7 years after the end of the business relationship
• Marketing Data: Until you withdraw consent or 3 years of inactivity
• Website Analytics: 26 months (Google Analytics default)
• Legal Compliance: As required by applicable laws

5. Your Rights Under GDPR

As a data subject, you have the following rights:

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

6.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage (Google Analytics)
• Marketing Cookies: Used for targeted advertising and marketing
• Functional Cookies: Remember your preferences and settings

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

• SSL encryption for data transmission
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection
• Secure data storage and backup procedures

8. International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). When we transfer your personal data internationally, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules
• Certification schemes and codes of conduct

9. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

11. Contact Information